Frequently Asked Questions

What is Primer Branding?

We are a digital marketing agency with years of experience under the belt. With over 100 in-house production units and thousands of satisfactory clients across the world, Primer Branding is your trusted for compact and long-lasting digital solutions. We are one of the most respected design firms in the USA; all thanks to our customer-oriented policies.

How Do I Place On Order?

Start by choosing one of the packages. Depending on the convenience, you may also directly get in touch with our sales representative. Once you've selected a package, or requested a quote, we will connect with you right away.

What If I Don't Like Any Of The Initial Design Concepts?

You can request a revision, or a refund if you are not satisfied with any of the original design concepts. For more information, please refer to our Terms and Conditions.

Can I Discuss My Project With Primer Branding’s Staff?

We encourage customers to contact us for any details. We are grateful to our customers for sharing their ideas with us. This is one reason why we require a brief design description from them. If you do not have any specific requirements regarding your project, our project managers will give you enough options to gain clarity.

Is There A Dedicated Person Who Will Handle My Project?

Yes. To discuss your project, you can coordinate with the dedicated account manager, who will also be responsible to keep you posted about the latest developments.

What Is The Difference Between Revision And Redraw?

Redraw is the creation of a new logo from scratch. Revisions involve improving existing logo concepts in terms of their size, color, and font.

How Do I Get The Final Files Of My Project?

You will receive your final files in the desired format through multiple channels.

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